Informativa sulle spedizioni

Sarah & Steven Montreal

We aim to deliver your order as quickly and carefully as possible. Please read our shipping policy below.

1. Processing Time

Orders are typically processed within 1 to 3 business days.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).

2. Estimated Delivery Time

Estimated shipping time is 3 to 7 business days, depending on your location.

Please note that delivery may be delayed during busy periods, due to customs processing, carrier disruptions, or other circumstances beyond our control.

3. Shipping Method and Origin

Orders may be shipped directly from our supplier or fulfillment partner. Depending on the destination country, this may result in customs processing and/or import charges.

4. Shipping Costs

Shipping costs are shown at checkout and depend on factors such as:

• Destination country

• Weight/size of the parcel

• Selected shipping method

5. Customs, Duties and Import Fees

Depending on your country and local regulations, customs duties, import taxes, or handling fees may apply. These charges are generally the responsibility of the customer unless stated otherwise at checkout.

6. Shipping Responsibility

• If tracking information indicates that the parcel has been delivered to the address provided at checkout, responsibility generally passes to the customer (without affecting any legal rights you may have).

• Please check your shipping address carefully before completing your order.

• Address errors should be reported as soon as possible, preferably within 24 hours of placing the order.

7. Contact

For shipping questions, please contact us at info@sarahstevenmontreal.com.